Cancellation of Cell C Fibre Nightmare

Item: Cell C
Rating: 1
Author: Deirdre F

We had Cell C Fibre installed, the letter stated, Free installation and month to month contract . Know we want to cancel we are told there is a clawback fee. Don't think this is legal, not according to Consumer Act.

Helpful (0)

Replies (3)

Cell C's replyOfficial

29 Jun 2018, 11:24

Good morning Deirdre

We have requested one of our team members to follow up on this matter with C Fibre and provide clarity.

Do expect communication.

Regards

Cell C | PN

Cell C's reply29 Jun 2018, 11:24

Official

Good morning Deirdre

We have requested one of our team members to follow up on this matter with C Fibre and provide clarity.

Do expect communication.

Regards

Cell C | PN

Cell C's replyOfficial

29 Jun 2018, 14:50

As per communication, Theodorah will revert with feedback.

Regards

Cell C | PN

Cell C's reply29 Jun 2018, 14:50

Official

As per communication, Theodorah will revert with feedback.

Regards

Cell C | PN

Cell C's replyOfficial

03 Jul 2018, 07:38

As per communication, you have been advised on a way forward regarding this matter.

Regards

Cell C | PN

Cell C's reply03 Jul 2018, 07:38

Official

As per communication, you have been advised on a way forward regarding this matter.

Regards

Cell C | PN