JS
Jodine S

1 reviews | Active since Jun 2019

12 Jun 2019, 10:46

Cancellation of Cell C Contract

Early in April 2019 – I received a call requesting that I’m due for an upgrade, because my contract expires in May 2019 and this is when my last payment should be made.

I informed the Sales Lady that I’m not interested and that I will NOT CONTINUE with Cell C. I have also made it very clear that the contract should not continue as I signed for a 24 months...

Within this, she confirmed that the last payment is in May 2019 – which I made- and I have proof of payment.

In last week – I received a statement for June 2019 payment. Please bring me to terms as to why one should pay for a contract which is no longer in existence? ABSOLUTLEY NOT!!!

I want financial freedom and will not pay the amount for June 2019 – I’m no longer using the sim card since I’ve canceled.

My Cell C Acc No: ********** 999

0
Replies (2)
Cell C
Cell C's reply12 Jun 2019, 10:56
Official
Good morning Jodine

We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist. 

Regards 
DA

JS
Jodine S's update12 Jun 2019, 11:46
Reviewer Update
Looking forward to receiving the call.