NV
Nicolene V

1 reviews | Active since Nov 2014

26 Feb 2015, 09:41

Cancellation of Cell C Contract

I would like to start to say that Cell C is one of the most unprofessional company I've ever dealt with. Apparantly I had a contract with then since 2012, received it with my tablet from FNB. I've cancelled the debit order with FNB several times and everytime the money still gets deducted from my account. I've asked Cell C to cancel this contract that I was not aware of and still money gets deducted from my account apparently I will still be invoiced next month as well. This is really unacceptable.<br> <br>

0
Replies (1)
Cell C
Cell C's reply26 Feb 2015, 09:57
Official
Hello nicci-venter,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN