LS
Lizanne S
1 reviews | Active since May 2016
16 May 2016, 09:57
CANCELLATION OF CELL C CONTRACT
<p>Attempted to cancel my Cell C contract today. I was told my contract will be on an “open line” from 16 June 2016 after I requested that my number be converted to pay as you go.</p> <p>Their line is so bad I could hardly hear the person on the other line.</p> <p>I asked to speak to a manager who was in a meeting. After holding for 5 min another person confirmed my contact is cancelled from 16 June and cut me off. </p> <p>I still don’t know if my contact will be a open line or pay as you go.</p> <p>Then Cell C wants to know why I want to cancel my contract.</p> <p> </p>
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Replies (1)Cell C's replyOfficial
16 May 2016, 10:08We are in receipt of your complaint and apologise for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
Cell C's reply16 May 2016, 10:08
Official
We are in receipt of your complaint and apologise for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
