Cancellation of a cell c contract is a headache! CASE NUM:***

<p>My 24 month contract expired on the 8th May, I called them on the 8th April to log my cancellation request one calender month before the due date. on the 8th May they converted my line to prepaid taking all my minutes and data away which right enough but now the end of May bill comes and an amount of R 389,49 is due to be deducted for this line. The consultant Donald advises me that i am still liable for paying for the handset and they will credit me the remaining end of June!!!! Now my problem is what is the point of logging a 30 day notice if you still need to cough out money - the contract is 24 months, i paid for 24 months why am i paying for a handset in the 25th month? Why must i wait to get credited a whole month when Cell c thought nothing to cut my line in the beginning of the month leaving me with no access to my data. You are inconveniencing me and on top of it you have the worse network coverage in the country so how am i benefiting with you at all??? I need this billing situation to be sorted as soon as possible and i am not waiting a whole month to be credited.</p> <p>And i do request for someone to call me that can explain clearly what is going on.</p>