EG
Elnerine G
1 reviews | Active since Mar 2020
31 Mar 2020, 21:59
Cancellation not attended to.... again.
I phoned cell C's customer service number twice now, and both times I asked that my contract be cancelled. Both times I was blatantly **** to and told that the cancellation has been done. The last time was three months ago. The cancellation (of my month-to-month contract) should have been done now, as this is over 60 days' notice. Unfortunately, I saw this evening that Cell C deducted payment again for my contract. It truly is sad to see that in a time when other organisations are trying to help their customers, Cell C is doing the opposite.
I wrote a message via their website, all email addresses I could get my hands on and write this review now in hopes that they will action the cancellation.
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Replies (1)Cell C's replyOfficial
01 Apr 2020, 12:08Good day Elnerine
Thank you for contacting Cell C.
Please refer to your private responses for our request for information.
^MP
Thank you for contacting Cell C.
Please refer to your private responses for our request for information.
^MP
Cell C's reply01 Apr 2020, 12:08
Official
Good day Elnerine
Thank you for contacting Cell C.
Please refer to your private responses for our request for information.
^MP
Thank you for contacting Cell C.
Please refer to your private responses for our request for information.
^MP
