KM
Karen M
1 reviews | Active since Jun 2012
05 May 2015, 10:59
Cancellation nightmare !! I just want out !
I cancelled my contracts at the beginning of March but I'm being told i must pay for May .. Cell C was giving you guys my banking details a mistake, now you think you can debit even when my services are cancelled?? I did not ask for my services to be cancelled end of April, I said end of March because that's when my contracts ends *sigh*. I've been waiting for a call retrieval since Friday and someone call me this morning saying they will request 1, but I was told it was done already... I don't have money for a billboard that will express my disappointment of Cell C but if I did the N3 to Durban would have 1 on every pillar from jhb to F#@kn Balito.
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Replies (1)Cell C's replyOfficial
05 May 2015, 11:26Hello Kar3nK,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact during the course of the day and assist.
Regards
Cell C | VM
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact during the course of the day and assist.
Regards
Cell C | VM
Cell C's reply05 May 2015, 11:26
Official
Hello Kar3nK,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact during the course of the day and assist.
Regards
Cell C | VM
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact during the course of the day and assist.
Regards
Cell C | VM
