GT
Gregg T
1 reviews | Active since Feb 2012
20 May 2019, 14:27
Cancellation Issues
I have an LTE month to month deal with Cell C. No issues with signal etc.
I need to cancel it since I now have fibre. For several weeks I have had no response from Cell C confirming the cancellation, and they insist on the a 30 notice period or they will continue to debit.
Axxess, who facilitate Cell C LTE contracts, allow you to cancel immediately, and online, without trying to fleece you for data you don't use, via 30 notice periods.
Cell C need to respond immediately to confirm, in writing, that the account is cancelled and that no further debits will be made whatsoever.
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Replies (1)Cell C's replyOfficial
20 May 2019, 15:15Good afternoon Gregg
Our team will be in touch to process your request.
Regards
DA
Our team will be in touch to process your request.
Regards
DA
Cell C's reply20 May 2019, 15:15
Official
Good afternoon Gregg
Our team will be in touch to process your request.
Regards
DA
Our team will be in touch to process your request.
Regards
DA
