GT
Gregg T

1 reviews | Active since Feb 2012

20 May 2019, 14:27

Cancellation Issues

I have an LTE month to month deal with Cell C. No issues with signal etc.

I need to cancel it since I now have fibre. For several weeks I have had no response from Cell C confirming the cancellation, and they insist on the a 30 notice period or they will continue to debit.

Axxess, who facilitate Cell C LTE contracts, allow you to cancel immediately, and online, without trying to fleece you for data you don't use, via 30 notice periods.

Cell C need to respond immediately to confirm, in writing, that the account is cancelled and that no further debits will be made whatsoever.

0
Replies (1)
Cell C
Cell C's reply20 May 2019, 15:15
Official
Good afternoon Gregg

Our team will be in touch to process your request.

Regards
DA