IM
Isaac M
1 reviews | Active since Sept 2018
02 Oct 2018, 12:04
Cancellation issues
It's sad how companies such as cell c badly traet customers when we want to cancel the contract I wanted to cancel my contract ever since it matured of wich it was March till now the haven't cancelled my contract, they ever look their imployees mistakes wich cost us customers I'm setting with a contract that I don't use wich is still deducting in my account cellc is blantly refusing to cancel the contract.
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Replies (3)0
Replies (3)
Cell C's replyOfficial
02 Oct 2018, 12:50Good afternoon Isaac
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Oct 2018, 12:50
Official
Good afternoon Isaac
Cancelling your contract should not be this frustrating. This is certainly not the service we wish to render to our customers. Please accept our sincere apology for the inconvenience.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
IM
Isaac M's updateReviewer Update
02 Oct 2018, 13:03Please let not be Moses he failed me
IM
Isaac M's update02 Oct 2018, 13:03
Reviewer Update
Please let not be Moses he failed me
Cell C's replyOfficial
03 Oct 2018, 14:58Lungile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Oct 2018, 14:58
Official
Lungile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,