1 reviews | Active since Nov 2015
<p>I have been trying to cancel my cell c contract for a while. I have contacted the call center atleast once a month to confirm that it is noted to be cancelled. But wow my 24 month contract is expired yet a 25th month debit order went off... I call the call center AGAIN as two "upgrade" agents contacted me and "noted" the cancellation... Apparently it was never placed on the system to cancel my expired contract... So he apparently does that. Not even 2 hours after that was done I get a call from a third "upgrade" agent! I eventually get to speak to a manager who blames it on me that the contract was not cancelled and I have to pay month 26 on two contracts... Yet I have spoken to atleast 6 agents who "cancelled" these contracts! NEVER trust Cell****!!! Worst cellular provider ever! *****s your money and looks for a way not to get out of a expired contract!!!</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day and be assured this will be sorted amicably.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day and be assured this will be sorted amicably.
Regards
Cell C | PN
Best regards,
Skhumbuzo could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Skhumbuzo could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.