Cancellation

I have finally reached my max and have searched for Legal advise.

I called in June to cancel my contract and was advised of the 30 day notice, you debited my account and I let it slide. after that you have been debiting and last month you debited twice with no ones authority. I have been dealing with Mr Govender of which he has not gotten back to me with feedback and has resulted consulting my attorney Zama Duma. We called in today and spoke to gentleman who advised me he shall transfer me to our manager and transferred me to a consultant, we advised her that we would like to speak to a supervisor, we than spoke to Pauline who we advised the whole issue, she than spoke to Zama and we were transferred to the cancelation department. Zama spoke to Lesego wo transferred us back to customer care before we could complete our issue, we than spoke to a lady who cut the call on us. I do not appreciate the way this matter has been dealt with because I have done my part and expect someone to do their half. should this offer not be resolved TODAY I shall be escalating this matter to the ombudsman and you shall be liable for any fees that occur. I need all correspondence between myself and cell C from the day I signed up the contact.