1 reviews | Active since Jul 2014
Cancell all 3 contracts
<p>A am so upset right now by the way Cell C's agent who answered my call last night. I have 3 contracts with Cell C and have been your customer from 2003. </p> <p>I had a query about the voluntary limit set up on my phone and the lady I spoke to last night was so rude and did not help me with anything. When I request for the voluntary limit to be removed since it was not explained to me she said I can't do it. I will have to migrate my contract. She did not want to listen to me. I had to ask to listen to me or call a supervisor whom I can explain my query to. She said there was no one. I must call back today in the morning.</p> <p>I am very upset about the service I have been getting from Cell C lately....I don't even want to start to mention about the cases numbers that I have which were not resolved.</p> <p> </p> <p>I just want someone who can assist with cancelling all 3 contracts and tell me how much should I pay so that I don't have to deal with Cell C. I am tired shame.</p> <p> </p> <p>Thanks</p> <p> </p> <p>Zama </p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Skhumbuzo confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Skhumbuzo confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Yes I did speak to Skhumbuzo yesterday and he assisted me not only with my query that I had but all the other queries I've had for the past 3 months.
Thanks a lot Skhumbuzo....keep up the good work.
Yes I did speak to Skhumbuzo yesterday and he assisted me not only with my query that I had but all the other queries I've had for the past 3 months.
Thanks a lot Skhumbuzo....keep up the good work.
