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Beauty

1 reviews | Active since Jan 2024

14 May 2025, 16:53

Canceled contract

Bad customer service. Double deduction from my account and struggling to get refund since march 2025.I won't advise anyone to take cell c contract.

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Replies (1)
Cell C
Cell C's reply14 May 2025, 17:41
Official
Dear Beauty,

Thank you for bringing this matter to our attention. We regret to hear about the difficulties you’ve encountered with your refund and sincerely apologize for any frustration this has caused.
We would like to resolve this issue as soon as possible. Our team will reach out to you to gather the full details of your query and ensure that we provide the appropriate assistance. Your experience is important to us, and we appreciate the opportunity to address your concerns.
Please feel free to reply privately with any additional details so we can expedite the resolution.

Best regards,
Cell C | NZ