KS
Krizel S
1 reviews | Active since Oct 2020
06 Jul 2023, 14:50
Canceled but billed double
Unsuccessful billing after cancelation
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
06 Jul 2023, 15:14Dear Krizel Still
Thank you for contacting Cell C.
We have received your query regarding the billing and cancellation of your account.
Our records indicate that you still have an active account under the ID number ***. Your cancellation on the number *** is set to take effect on the 26/07/2023.
Regards
^MP
Thank you for contacting Cell C.
We have received your query regarding the billing and cancellation of your account.
Our records indicate that you still have an active account under the ID number ***. Your cancellation on the number *** is set to take effect on the 26/07/2023.
Regards
^MP
Best regards,
Cell C's reply06 Jul 2023, 15:14
Official
Dear Krizel Still
Thank you for contacting Cell C.
We have received your query regarding the billing and cancellation of your account.
Our records indicate that you still have an active account under the ID number ***. Your cancellation on the number *** is set to take effect on the 26/07/2023.
Regards
^MP
Thank you for contacting Cell C.
We have received your query regarding the billing and cancellation of your account.
Our records indicate that you still have an active account under the ID number ***. Your cancellation on the number *** is set to take effect on the 26/07/2023.
Regards
^MP
Best regards,
KS
Krizel S's updateReviewer Update
06 Jul 2023, 18:10My statement reflects a amount well over R320 due 1 August whereas my current payments are R150... But yet my account is due for cancelation. Does that make sense to you? As it doesn't to me or the two consultants I spoke to
KS
Krizel S's update06 Jul 2023, 18:10
Reviewer Update
My statement reflects a amount well over R320 due 1 August whereas my current payments are R150... But yet my account is due for cancelation. Does that make sense to you? As it doesn't to me or the two consultants I spoke to
Cell C's replyOfficial
06 Jul 2023, 20:54We will get one of our Consultants to contact you and assist.
^SM
^SM
Best regards,
Cell C's reply06 Jul 2023, 20:54
Official
We will get one of our Consultants to contact you and assist.
^SM
^SM
Best regards,