PZ
Philile Z
1 reviews | Active since Oct 2022
12 Nov 2022, 11:09
Cancelation problem
I have canceled cell c and even made payment for the cancelation fee yet they still debit and I have tried to talk to them but, they not helping... Worse they debit more than what I was paying for... They said I haven't canceled anything even though I even have proof of payment
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
12 Nov 2022, 11:24Dear Philile Zulu,
Thank you for contacting Cell C.
Kindly receive our apologies for the unpleasant experience . Please provide us with your ID number or Contract Number in question so that we can further assist. Regards
^ZM
Thank you for contacting Cell C.
Kindly receive our apologies for the unpleasant experience . Please provide us with your ID number or Contract Number in question so that we can further assist. Regards
^ZM
Cell C's reply12 Nov 2022, 11:24
Official
Dear Philile Zulu,
Thank you for contacting Cell C.
Kindly receive our apologies for the unpleasant experience . Please provide us with your ID number or Contract Number in question so that we can further assist. Regards
^ZM
Thank you for contacting Cell C.
Kindly receive our apologies for the unpleasant experience . Please provide us with your ID number or Contract Number in question so that we can further assist. Regards
^ZM
Cell C's replyOfficial
12 Nov 2022, 11:52Dear Philile Zulu,
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM
Cell C's reply12 Nov 2022, 11:52
Official
Dear Philile Zulu,
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM
Kindly be advised that we have escalated your query to our team and one of our consultants will contact you to further assist. Regards
^ZM
Cell C's replyOfficial
12 Nov 2022, 17:00Will do.
^MP
^MP
Cell C's reply12 Nov 2022, 17:00
Official
Will do.
^MP
^MP