NM
Nomthandazo M

1 reviews | Active since Jan 2019

15 Jan 2019, 21:24

Cancelation of my Cell C contract

I've been trying to cancel my contract with Cell C for a year now.

I had a contract with Cell C. I called them a month before the end date of my contract with them, informing them not to renew my contract.

They kept on deducting money from my account. I called them several times asking them to stop deducting money from my account. I even reversed the payment, but the following Month they deducted again.

I don't know what is it that one should do to make them to stop deducting money from my account.

It is so clear that I'm payment for something that I don't even know. Somebody is benefiting from my hard work.

I don't know what to do anymore. Please help.

0
Replies (2)
Cell C
Cell C's reply16 Jan 2019, 07:55
Official
Cancelling your contract should not be this frustrating.  Our team will be in touch to assist.
Do expect a call.

Regards
Cell C | DA
Cell C
Cell C's reply16 Jan 2019, 12:04
Official
Thabisile has contacted you and the matter is now resolved.

Regards
Cell C | DA