ZZ
Zanele Z

1 reviews | Active since Jul 2017

19 Jun 2019, 15:35

Cancelation of my assist thing from cell c

Its been weeks now trying to cancel this thing MY assist thing and the last time I spoke to the lady said she was Nonhlanhla and she refused to give me call reference number she said i must use her name as reference pls assist my to cancel this thing they debit my money every month on the 15 im tired of this thing

0
Replies (2)
Cell C
Cell C's reply20 Jun 2019, 07:08
Official
Good morning Zanele

We do apologize for the inconvenience caused by this.
A request has been submitted to Mi-assist for the services to be cancelled.  

Feedback will be provided as soon as possible.

Regards
DA
Cell C
Cell C's reply20 Jun 2019, 12:17
Official
Good afternoon Zanele

Please see below response from Mi-Assist:

" Please note that the service has terms and condition, One of the T&C stated that we do not allow cancellation with the first 3 months. The service was activated in 09 May 2019,meaning are still under the terms and condition. The service will be removed end of August 2019"

Regards
DA