MM
Mmathabo M

1 reviews | Active since Dec 2010

29 Jan 2015, 11:51

Cancelation of contract

Now that cellc has failed to cancel my contracts when i requested and incorrectly debiting my account, they have decided to list me with itc. After i have pleaded with them and contacted their customer service and writing to them and helo peter that's the payment i received from them. after i have complained numerous times and been promised that my query will be investigated and contacted, only months later i received a letter that i have been listed for +_R162.00 which i don't even know what is the amount for. Worst of ALL they still using my very OLD address that i have called and UPDATED 100 times . You can go ahead and list me 10 times already i don't care, you will NEVER receive ant payment from me. I regret the day opened a contract with you. I've never seen such incompetence in my life

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Replies (1)
Cell C
Cell C's reply29 Jan 2015, 12:03
Official
Hello mmotsam,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN