KN
Karien N
1 reviews | Active since Jan 2013
15 Feb 2021, 13:36
Cancelation nightmare
Good day. I tried many times to cancel my cell c contract. Everytime there is an issue and the bills just keep coming.
I tried to cancel my contract in 2020 a few times, got the settlement bill and paid it. But the next month, I would just receive the next bill and nothing is canceled. Now I see my bill is again in arrears after canceling several times??? I am frustrated out of my mind and Will recommend cell c to no one.
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Cell C's replyOfficial
15 Feb 2021, 13:47Good day Karien
Thank you for your review.
It disappointing to learn the above and certainly not the standard of service we want for our customers.
Apologies for the service you have received.
We'll escalate this matter for further assistance.
^YM
Thank you for your review.
It disappointing to learn the above and certainly not the standard of service we want for our customers.
Apologies for the service you have received.
We'll escalate this matter for further assistance.
^YM
Cell C's reply15 Feb 2021, 13:47
Official
Good day Karien
Thank you for your review.
It disappointing to learn the above and certainly not the standard of service we want for our customers.
Apologies for the service you have received.
We'll escalate this matter for further assistance.
^YM
Thank you for your review.
It disappointing to learn the above and certainly not the standard of service we want for our customers.
Apologies for the service you have received.
We'll escalate this matter for further assistance.
^YM