EP
Evan P

1 reviews | Active since Jun 2013

03 Aug 2021, 12:13

Cancelation nightmare

Cancellation of a contract has never been this stressful. End of the story is they loaded benefits, so you gonna pay. Even if you only had the benefits for all of 2 days and still pay end of the month for it. They cancel the function of your line, but bill you regardless. I'll never not pay for something I have, but to use a months minutes, and data in 2 days is a joke. I was told by them to cancel on the 1st or 2nd. With them it seems there is no right or wrong date, just a fact that you'll pay and extra month for nothing

0
Replies (2)
Cell C
Cell C's reply03 Aug 2021, 12:53
Official
Hi Evan 

Thank you for contacting Cell C. 

When was your contract cancelled? 

Regards
^MP
EP
Evan P's update03 Aug 2021, 13:00
Reviewer Update
On 2nd June at 08:50. To which there was no response. I followed up on the 8th (as I received no sms or mail or anything related) and it hadn't been done. Convenient