TD
Thandeka D

1 reviews | Active since Sept 2024

30 Sept 2024, 15:43

cancelation

I have been having trouble canceling my contact with cell c and when ever I call their call center agents cut the call saying the call is being transferred to the cancellations

0
Replies (1)
Cell C
Cell C's reply30 Sept 2024, 15:52
Official
Dear Thandeka Dasi,

 Thank you for reaching out and sharing your experience. We sincerely apologize for the difficulties you've encountered while trying to cancel your contract with Cell C. It’s unacceptable that your calls have been disconnected when attempting to reach the cancellations department. 

Please PM us the Cell C number in question for further assistance.

Regards,
Cell C | CW