SA
Sakiena A
1 reviews | Active since Feb 2022
09 Mar 2022, 15:22
Cancelation
Once again, what a disappointment, all I want to do is cancel my contract and i cant even count on the amount of times i had to be transferred and when transferred the line disconnects or the agent cant assist me. GETTING INTO A CONTRACT IS THE WORST THING YOU CAN EVER DO WITH CELLC, THE LEVEL OF SERVICE IS PUTRID AND ITS A ONGOING HASSLE TO GET OUT OF A CONTRACT WITH THEM.I DONT UNDERSTAND WHY DPA MUST BE COMPLETED IF YOU JUST GOING TO TRANFER THE PERSON AND PROBABLY END UP DROPPING THE LINE. THEY TELL YOU TO CONTACT THE NUMBER 084143 BUT WHEN YOU EVENTUALLY GET THROUGH TO THE AGENT AFTER BEING TRANFERRED THEY HAVE SYSTEM ISSUES AND REFUSE TO CALL YOU BACK.
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Replies (2)0
Replies (2)
Cell C's replyOfficial
09 Mar 2022, 16:10Hi Sakiena
Thank you for your email.
Kindly advise as to why you want to cancel.
^NH
Thank you for your email.
Kindly advise as to why you want to cancel.
^NH
Cell C's reply09 Mar 2022, 16:10
Official
Hi Sakiena
Thank you for your email.
Kindly advise as to why you want to cancel.
^NH
Thank you for your email.
Kindly advise as to why you want to cancel.
^NH
SA
Sakiena A's updateReviewer Update
21 Mar 2022, 22:09I honestly do not want to be tied to Cellc any longer. I JUST WANT THE CONTRACT CANCELLED AND PAY YOU WHAT I OWE YOU. The service received is the company biggest let down,main reason I want the contract cancelled.
SA
Sakiena A's update21 Mar 2022, 22:09
Reviewer Update
I honestly do not want to be tied to Cellc any longer. I JUST WANT THE CONTRACT CANCELLED AND PAY YOU WHAT I OWE YOU. The service received is the company biggest let down,main reason I want the contract cancelled.