1 reviews | Active since Dec 2023
Cancel of my diseased husband Cell C contract
Good day. Today I just gave up. My husband passed away more than 5 years ago. (Id ***5) . Had a contract with Cell C. Which i tried to cancel since then. After lots of calls and emails, also send my diseased husbands documentation, i stil receive bills every month which i pay, even if i dont use the phone any more.i just want to cancel the contract and change it to pay as you go. December 2023 i paid the outanding balance( even if we dont use the phone) . Then in January 2024 i received another bill. After i phoned and explained several times the situation. This morning they transfered me from collections to client service and a 3rd department. Im realy tired now. And still not have a selution.. i struggle now for years just to cancel and change the number topay as you go. It is difficult to go every time through a heart brake to tell my story over abd over. Hello Peter. You are my only and last hope the gelp. Thank you
Thank you for reaching out to us.
We are deeply sorry to hear about your husband's passing and the challenges you have faced in trying to cancel the contract. Please accept our sincerest condolences.
Best regards,
Cell C | NZ
Thank you for reaching out to us.
We are deeply sorry to hear about your husband's passing and the challenges you have faced in trying to cancel the contract. Please accept our sincerest condolences.
Best regards,
Cell C | NZ
