CANCEL MY CONTRACT PLEASE

Item: Cell C
Rating: 1
Author: Ané Schlechter

Cell C has terrible customer service. I have now been on the line for 20mins after sending a request to cancel my contract!!! This has still not happened, meaning I'll be forced to pay another month for a service I'm not using. CellC - please call me ASAP - ********** !

Helpful (0)

Replies (3)

Cell C's replyOfficial

25 Jun 2018, 13:27

Good afternoon Ané

We apologize for the poor service and inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C's reply25 Jun 2018, 13:27

Official

Good afternoon Ané

We apologize for the poor service and inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Ané Schlechter's updateReviewer Update

25 Jun 2018, 13:32

Please contact me on *** - the cell c number is out of country and not in use any longer. Thanks for your response. Kind regards Ane

Ané Schlechter's update25 Jun 2018, 13:32

Reviewer Update

Please contact me on *** - the cell c number is out of country and not in use any longer. Thanks for your response. Kind regards Ane

Cell C's replyOfficial

26 Jun 2018, 07:26

Theodorah has been in contact with you to assist with this matter. She advised that the two contract lines of (074****395 + 084****200) will be permanently deactivated on the 30/06/2018 as per your request.

Regards

Cell C | PN

Best regards,

Cell C's reply26 Jun 2018, 07:26

Official

Regards

Cell C | PN

Best regards,