Can we stop being **********!!

I have laid a complaint through customer care (ref: ********** 655) on Sat the 13th and have not received any feedback.

I have been a customer for the past two years and this is the last month of my contract. I got my contract on a special offer where I was receiving 400 minutes on a Pinnacle150. The problem is that on the last month I did not receive the 400 minutes for my last month. This is cheating me. On top of that, even though I have capped my spending limit not to go beyond R1, for this month you have opened my line and now I owe R75. Again this is not fair. It would seem now that I am about to get out of my contract you are treating me like ****.

This is a disgusting level of service. You rip me off like that. I am actually thinking that once my number is prepaid to live this network. You cannot treat us like that.