CAN SOMEONE FROM CELL C SENIOR PHONE ME ASAP!!!!

OVER A YEAR AGO I VISITED A CELL C STORE, CELL C IN BOSKRUIN VILLAGE, I REQUESTED FOR MY ACCOUNT, TO BE TRANSFERRED TO SOMEONE ELSE, A LETTER WAS WRITTEN AND SUBMITTED TO CELL C BRANCH, TOGETHER WITH MY ID DOCUMENTS, BANKING DETAILS OF THE NEW ACCOUNT HOLDER WERE TAKEN BANKING DETAILS WERE TAKEN AS WELL.<br> <br> TILL TO DATE NOTHING HAS HAPPENED, IM STILL LISTED AS THE ACCOUNT HOLDER, AS WELL AS LISTED ON ITC CELL C ACCOUNT HOLDER. CAN SOMEONE SENIOR FROM CELL CONTACT ME URGENTLY!!!! <br>