ZZ
Zanele Z

1 reviews | Active since Apr 2022

06 Nov 2023, 09:52

Can I have my paid-up letter and update my ITC

i paid up my account, I have not yet got my paid-up letter, since i wrote on this review they have been calling but they still haven't solved the problem, they keep on saying my request is escalated.

0
Replies (2)
ZZ
Zanele Z's update06 Nov 2023, 16:30
Reviewer Update
I paid all the outstanding on the 18 September 2023, I paid ALL, I wasn't going to ask for a paid-up letter if I still had an outstanding, please check on your system, I went to SSDA they said they are waiting for your respond, today one of the consultants said she sent the e-mail, on the 20th of September , SSDA say they waiting for your respond, and you on the other side you waiting for SSDA to respond, you just confusing me, and wasting my resources, because I have to call that's money, time and energy.
Today I have tried to call SSDA I THINK THEY BLOCKED MY NUMBERS, they are nowhere to be found as well.
Cell C
Cell C's reply06 Nov 2023, 16:33
Official
The matter will be escalated to our Support team. We will contact you within 24 hours. 

Regards
Cell C|NT