WI
Wasataw I

1 reviews | Active since Apr 2018

30 Sept 2021, 17:23

Can Bad Service become any worse ???

Cell C took more than a year to reverse ******* Getmore charges on my contract , I have advised them about these charges also so long ago and since they never sorted out the problem at the beginning , i closed my banking account to prevent CellC from *******ly debiting my account with extra charges , But i have been paying them regularly since then via eft from another bank account , they sent me a statement for August 2021 showing the reversal of whatever Getmore & other debits they raised erroneously , my statement for August was only thus my subscription due for R398.99 which i paid on the 31/8/2021 , AND suddenly a statement for September 2021 reflects 2 outstanding payments which they say is July & August 2021(this i sent themproof of payment ) to collectionsqueries , ALSO they STILL suspended my service even though they have all my payments , ans the reason they give is because my debit orders bounced , How RIDICULOUS when i have been paying them via eft for about a year , how come they never treated all my other eft payments as bounced because it cannot bounce ????? CELLC owners , management & some staff are Grossly ***********

Worst Accounting /Bookeeping service ever !!!!

I had to send the payment copies(a second time) to another staff member . I am still waiting till now for them to lift the suspension on this contract of mine....

9 since my contract is finishing on the 15th October 2021

0
Replies (4)
WI
Wasataw I's update01 Oct 2021, 07:18
Reviewer Update
everytime we get a different email address to send proof of payments … first get your admin in order and call us to confirm about two other email addresses that was given ….***
CellC Service is getting worse everyday
WI
Wasataw I's update01 Oct 2021, 07:21
Reviewer Update
image.png 428.7 KBis this a **** email address or what
WI
Wasataw I's update01 Oct 2021, 07:22
Reviewer Update
image.png 428.7 KB
Cell C
Cell C's reply01 Oct 2021, 16:01
Official
We will be in touch to assist.

^NZ