WEG
Werner Erasmus-Le Grange
1 reviews | Active since Mar 2020
28 Mar 2025, 15:14
CALLS TO UPGRADE, BOARDERS ON HARASSMENT!
I have had countless calls to upgrade my contract. Sometimes 6 times a day the call centre phones. Harassing me! Every time I tell them that I do not wish to upgrade and every time I ask them to remove me from their contact list so I cannot be contacted again. Every time it's the same thing. Is Cell C really this hard-up for business that harassing their clients is at the order of the day? Seriously people, get your act together. I actually regret ever dealing with Cell C.
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Cell C's replyOfficial
28 Mar 2025, 16:28Dear Werner Erasmus-Le Grange,
Thank you for contacting us.
We sincerely apologize for the frustration and inconvenience caused by the repeated upgrade calls. This is certainly not the experience we want for you. We take your concerns seriously and would like to ensure that your request to be removed from our contact list is actioned.
Please send us a private reply confirming the number that you wish for us to remove from our dialing list.
Regards,
Cell C | TN
Thank you for contacting us.
We sincerely apologize for the frustration and inconvenience caused by the repeated upgrade calls. This is certainly not the experience we want for you. We take your concerns seriously and would like to ensure that your request to be removed from our contact list is actioned.
Please send us a private reply confirming the number that you wish for us to remove from our dialing list.
Regards,
Cell C | TN
Cell C's reply28 Mar 2025, 16:28
Official
Dear Werner Erasmus-Le Grange,
Thank you for contacting us.
We sincerely apologize for the frustration and inconvenience caused by the repeated upgrade calls. This is certainly not the experience we want for you. We take your concerns seriously and would like to ensure that your request to be removed from our contact list is actioned.
Please send us a private reply confirming the number that you wish for us to remove from our dialing list.
Regards,
Cell C | TN
Thank you for contacting us.
We sincerely apologize for the frustration and inconvenience caused by the repeated upgrade calls. This is certainly not the experience we want for you. We take your concerns seriously and would like to ensure that your request to be removed from our contact list is actioned.
Please send us a private reply confirming the number that you wish for us to remove from our dialing list.
Regards,
Cell C | TN