Callcenter agents terrible attitude and payment not resolved

I have ALWAYS experienced terrible customer service from the callcenter, The service is the worst I ever experienced in all my life. The customer service agents are not knowledgeable and refuse to go the extra mile to retain customers,

I called the callcenter as they incorrectly suspended my line payment was made on the 2/3/2024 immediate payment sent through to the customer service email and nothing could be done to open my line, both agents were rude and literally *********** in past experiences previous agents would investigate my payment made and then assist with rectifying now they just rude I wish the recorded conversations should be heard by real customer service champions and fix this issue before more bad publicity.

I will inform everyone I come in contact with of cell c terrible services. We pay for a service that doesnt even work!