TM
Tumi M
1 reviews | Active since Jan 2016
28 Jan 2016, 08:17
Call Reference ***
I lost my phone on the 23rd of January 2016 (Saturday) and the next day Sunday I called the Cell C customer care line to have my phone and sim blocked. Call reference number ***. At that time I was informed that the turn around time for the call is 48 hours. On Tuesday I called back to find out the status of my call and none of the agent I spoke to gave me any tangible feedback, all I got was \Your call is allocated to someone
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Cell C's replyOfficial
28 Jan 2016, 08:26Hello Tumi75,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Jan 2016, 08:26
Official
Hello Tumi75,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,