JI
Jeanette I
1 reviews | Active since Jul 2011
28 Nov 2019, 11:19
Call Quality
Call quality is terrible. Every single call I've received in the last 2 days is so garbled that I can not make out a word the person is saying. I have to phone back every person because no matter how many times they phone it is the same problem. I've been with Cell C for years, but I will not be renewing either of my contracts when it expires again. My data is also dissapearing at a ridiculous rate.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
28 Nov 2019, 11:21Hi Jeanette
Does this happen even if you have rebooted your phone?
^PN
Does this happen even if you have rebooted your phone?
^PN
Best regards,
Cell C's reply28 Nov 2019, 11:21
Official
Hi Jeanette
Does this happen even if you have rebooted your phone?
^PN
Does this happen even if you have rebooted your phone?
^PN
Best regards,
JI
Jeanette I's updateReviewer Update
28 Nov 2019, 11:44I restarted my phone early yesterday because my internet stopped working again. This is not a phone issue. I also had 3 people complain that they can't get hold of me. They phone me and it rings on their side but it does nothing on my side. I also did not mention the longstanding problem of not being able to answer calls. It rings but I can not answer the call. This issue happened with 2 phones on my one contract, and one on the other. Two Samsungs and a Huawei. Sort out your network!
JI
Jeanette I's update28 Nov 2019, 11:44
Reviewer Update
I restarted my phone early yesterday because my internet stopped working again. This is not a phone issue. I also had 3 people complain that they can't get hold of me. They phone me and it rings on their side but it does nothing on my side. I also did not mention the longstanding problem of not being able to answer calls. It rings but I can not answer the call. This issue happened with 2 phones on my one contract, and one on the other. Two Samsungs and a Huawei. Sort out your network!