Call Centre not equiped to handle customers properly.

I was contacted in December for a special offer that Cell c were running, I must admit it was a very good deal so I grabbed it, only to find out a month later that they had then split my account and were debiting 2 seperate bank accounts, one of which was on the system from years ago which I never gave them permission to use.

long story short, after many attempts to rectify it with the call centre I turned to Hello Peter and made a complaint which promted Cell C to get in contact and rectify the problem.

now that the debit order date and bank account is fixed I am recieving text messages for an outstanding balance on my account threatining to suspend my lines if its not sorted out, yet there is nothing short reflecting on my statement???