RM
Rijako M

1 reviews | Active since Oct 2012

03 Sept 2015, 12:07

Call Centre Incompetence

Can someone that is competent at Cell C please contact me. Every time I phone the call centre the agents give me contradicting answers. It seems that they have no training and no knowledge on your products, services or technology... Can someone competent please contact me

0
Replies (1)
Cell C
Cell C's reply03 Sept 2015, 12:19
Official
Hello Rijako,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and provide the answers you seek. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,