Call Centre Agents *********** to do their Job

I Phoned Cell C on the 4th Dec 2014 to apply for a second contract. After numerous phone calls to Cell to follow up on my order only in January 2015 I was told that they don't have stock of the Samsung Grand Neo. I then app**** again on the 27th January 2015 for the Samsung A3. On the 28 January 2015 I got a call from Cell C - validation Dept to confirm that I took out the contract. When I phoned 02 February to follow up on the order I was told that the deal was cancelled cause they could not do the validation. When I phoned 03/02/2015 I spoke to 6 consultants (Wendy, Naomi, Cindy, Richard, Sizwe) and everyone put me on hold for several minutes and told me that the deal was cancelled cause they could not get hold of me after I gave them 3 contact numbers to phone me. I find this VERY UNPROFESSIONAL OF CELL C. To treat a customer in such a manner.