call c is a bunch of ******

never been so disappointed with a company. i have been a loyal contract holder close to 8 years. all my problems started last month when my sim went dead. i went in on the Monday did a sim swap. thinking that's the end of it. unfortunately a few weeks later it happened again on my other contract. this time someone did a number change not one but many many number changes. imagine my surprise when i went to go find out whats wrong. they tell me my number of how many years does not exist because i changed it a day before 14 times. so after explaining it was not me they do a ***** investigation and return my original number. when we activate the number my wifes number no longer works but a man answers asking who am i looking for. then they block the new sim and redo it and we finally get my other number back that my wife uses back. in the mean time my first number that went dead. the day i did the sim swap on someone loaded over r1000 airtime when i called and went into the branch. there is no record of who did loaded the airtime or how it was loaded. no telephone recordings nothing. they have no idea with all the security checks in place they have no idea how someone loaded a R1000 airtime and unfortunately i must just pay the amount because they do not know who loaded it. this is now my 4th ***** investigation they are doing internally and all they can say is well thats your problem.

I AM LEAVING CELL C. AS SOON AS MY CONTRACTS NEED UPGRADING. I WILL NEVER GO BACK AND NEVER RECOMMEND THESE ******, they have ****** working in there company that is the only explanation.