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KN
Kevin N

1 reviews | Active since May 2017

14 Mar 2019, 10:32

Call Barring (Huh)

Disappointing service. Getting calls from telemarketers on a data only sim and no one in the cell c call center can help you. You ask them about call barring service and they don't know what it is. Call barring service has been around for many years. Try activating the service yourself in the phones call settings and it fails and fails, they can't explain why. I used call barring on mtn for years but they don't understand what the word "barring" means. They giving me forwarding service which is a chargeable service.

0
Replies (5)
Cell C
Cell C's reply14 Mar 2019, 10:46
Official
Good morning Kevin

Apologies for the poor service received via the Customer Care line.

Are you referring to call barring for incoming calls?  If so, please dial  ****# from the number you which to bar any incoming calls to.

Please do let us know should you require any further assistance.

Regards
DA

Best regards,

KN
Kevin N's update14 Mar 2019, 10:59
Reviewer Update
Very Nice. * ********** # "Connection problem or invaild MMI code" I'm paying for ******* service it seems.
KN
Kevin N's update14 Mar 2019, 11:12
Reviewer Update
Its more reason now why i won't continue with any more contracts with Cell C. small issue like this and they can't fix it. And they don't even have a data management plan for sim cards. And i'm done with you. I have had enough of your staff's incompetencies. So help or don't help, it doesn't matter now.
Cell C
Cell C's reply15 Mar 2019, 07:02
Official
A consultant will contact you to assist telephonically.

Regards
DA

Best regards,

Cell C
Cell C's reply15 Mar 2019, 12:42
Official
Kindly refer to Theodorah's email as she could not reach you on the contact number provided.

Regards
Cell C | PN

Best regards,