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Good day! I have a problem with Cell C,there was a *****ulant case that took place under my name in 2019 at Cell C. Debit orders that were not making sense were going throu from my account (different dates and different amounts) this happened for 3 mnths, offcourse i was desputing them and would go to the store to inform them that I had no contract with them becouse I need my money to pay my accounts therefore i despute their debits.I requested them to finalise their investigation as this would have bad impact on my name...I could not get any assistance until I decided to do it legal route,in two days the issue was resolved and the debit orders stopped.i also received a call from their debt collection inwhich i informed them that the matter has been resolved n the debit orders had stopped however that did not stop them from taking my name to credit bureau to black list my name. I only find out last month July 2021 that my name has been blacklisted by cell C. I went to the store,they sent emails requesting a paid up letter.I was told to wait 48 hours and 7 days then I did follow ups and phoned their customer care line hoping to be transferd to the relevant unit but after being attended by more than 5 consultants a call in different depertments for 3 days my calls will be hanged up. I went back to the store 3 times already i do not get any response as they also do the follow ups...i am so frastrated becouse if i do not get this letter how is my name going to be cleared and for something i did not do.