NK
Nino K

1 reviews | Active since Jun 2020

17 Jun 2020, 00:32

C-Surance is the WORST to deal with

C Surance is the worst to deal with. I have spent HOURS on the phone back and forth I just had enough of wasting my time with CELL C. WORST EVER!! (If I could rate something worse than "Terrible" I would) Week 3 no resolution after I have explained my situation numerous times. I have been told I may not speak to a Manager and I must just do what they tell me and then the line was dropped after waiting for how long to be assisted in a queue [Ticket ID: 531202] Ticket ID 705792

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Replies (1)
Cell C
Cell C's reply17 Jun 2020, 07:29
Official
Good Day Nino 

Thank you for making contact with us regarding your C-Surance claim. 

Have you sent the letter that was requested by the insurance company? Our team called you a couple of times and requested for this letter. Kindly advise accordingly. 

^NS