1 reviews | Active since Nov 2016

30 Nov 2016, 15:01

C-Surance call centre horrible

<p>I booked in my phone for repairs two weeks ago at Cell C Mall of the North, I have been calling C-Surance ever since without success. I still have not received the invoice/quotation. I am tired and just want to cancel the insurance and will just fix it myself. What is the easiest way to cancel this useless insurance.</p>

0
Replies (2)
Cell C
Cell C's reply30 Nov 2016, 15:10
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Cell C
Cell C's reply01 Dec 2016, 07:46
Official

Patrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN