c surance call center terrible service ***

<p>I am highly ****ed / annoped with the service you guys gave me us as customers. The amount of *********** / lazy people working in the C Surance and Cell C is highly shocking. Made a claim a week ago for my damaged phone, which i completed all my docs at the Cell c northgate branch . today i received a sms stating that i need to call the repairs dept ( Job no> GPJOH116930) at Cell c which the consultant that assisted me was extremely rude and unhelp and told me to call C Surance insurance self as its not her job . be that as it may . i callled C-surance in which i spoke to Ntando Kekana and Tuto Mashego at your offices after holding on for 20 min and a further 39 min i was put on hold . both these consultant promised me feedback or a call; back yet no call was received from them as well they advised that the awaiting some report and that i should call them back and none of them could assist nor answer any of my question or enq regarding my phone. This is MY FIRST CLAIM and it the most PATHETIC service i ever received from Cell c and C surance. HIGHLY DISAPPOINTED ..... NOT HAPPY >>>>></p> <p> </p> <p>I would apprecaite if i can get a call back regarding my enq .</p> <p> </p>