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ZAMA G

1 reviews | Active since Aug 2016

16 Aug 2016, 09:12

C- Surance and CELL C LALUCIA

<p>I sent my huawei media tab in for repairs through c-surance which is a cellphone insurance from cell c. I sent my tab in on the 17th of May and i still havent received it. I called C-Surance everyday and they gave me the run arounds when i requested to speak to the manager i was told that i would be called, that never happened. The staff at cell c Lalucia as been appalulingly unhelpful and gave me attitude. i have called the repair centre and they advised me that the phone has been sent to cell c LaLucia, iv been going there for the past two days without any help as they say they dont know where the phone is. its been 3months since i sent my phone in for a minor repair. I am disgusted by C-Surance and cell c Lalucia</p>

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Replies (1)
Cell C
Cell C's reply16 Aug 2016, 09:16
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN