MK
Moipone K

1 reviews | Active since Apr 2017

21 Apr 2017, 14:57

c surance

<p>I'm in a state that make me wanna take cell c to the media they are bull ****ting people i called the c surance from the 18th April and they said they are still waiting for pending documents from cell c head office today when i call them they tell me the have received the phone usage report but cell c green stone didn't send them all the documents. and there system says i'm still using Nokia Lumia which i have upgraded last year April and the system doesnt recall the J1. I'm confused because my Lumia was not insured and and the J1 is insured and with Lumia i was paying 45 or so and with J1 is R157 if i dont get any respond within the next 24 hours im taking the matter feather to the media and i need them to explain what bull **** they are taking about when they take my money they dont ask questions but when we claim they will take you from pillar to post.</p>

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Replies (2)
Cell C
Cell C's reply21 Apr 2017, 15:16
Official

Hi Moipone

We have referred this matter to the relevant department for assistance and feedback will be provided. Apologies for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply26 Apr 2017, 08:57
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN