1 reviews | Active since May 2017
C SURANCE ***
<p>C sure</p> <p> </p> <p> </p> <p>c surance ********** 007</p> <p>I am not only disgusted but highly ****ed with the service you guys offer us as customers. The amount of *********** people working in the C Surance by Cell C is highly shocking. I made a claim on my iPhone 5s which was approved and I then paid for the excess as required on the 11 April 2017. The supplier was contacted and I was told delivery will take between 4 to 7 working days. Its now the 12 May 2017 and no delivery.I have been phoning and each time I get told that the supplier was not contactd and each cal center agent tells me they have placed a delivery order with the supplier and nothing happens after. Everytime I call each person tries to rectify the oversight but nothing happens.</p> <p>This is *******. Worse service ever from Cell C and CSure. What kind of ***** up operation are you guys running for this oversight to occur. I am angry!!!!! Wors thing now the call center number ********** 007 is not being picked up. I stay on the lline for longer than 40 minutes holding only for the agent to say hello and the call will then get dropped.</p> <p> </p> <p> </p> <p> </p>
Hi Zodumo
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Hi Zodumo
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you to Lungile and Natasha for speedy feedback and assistance in resolving the problem
Thank you to Lungile and Natasha for speedy feedback and assistance in resolving the problem
Thank you for taking the time to compile the above and sharing your appreciation with us.
We'll forward your compliment to to Lungile and Natasha.
Regards
Cell C | PN
Thank you for taking the time to compile the above and sharing your appreciation with us.
We'll forward your compliment to to Lungile and Natasha.
Regards
Cell C | PN
