C insurance

<p>About two weeks ago myself and partners phones was ******. Luckly he was insured with C INSURANCE . We have reported our phones ****** on the same day which was the 3rd of October, got a case number, blacklisted the phones and sent through all relavent documents, which they only received a week later due to cell c. We have called Numerous of times and i get a answer but no one talks or the call gets droped. As I Am typing this I Am not on hold cause i do not hear music in the back ground. Call is running on this silence for about 30mins to be exact. I think for an insurance company this is Pathetic as it should not take more than two weeks not to get through to them. I really think its time cell c changed its insurance.</p>