C Fibre - no service

I took up a C Fibre contract just over a year ago. They were very efficient to install the equipment in my home. After that, what a pleasure.

However, since a week and a half ago, my c fibre has not been working. I reported it several times via telephone, numerous emails, even their facebook message system.

Thus far, it has not been resolved. Every time I explain the same problem to a different person, and they always say "we will call you back" which never happens.

I am at a point where I am happy to cancel c fibre, pay the claw back and resort to a different service provider.

I will not recommend them at all.