C-Fibre is very terrible with support

Item: Cell C
Rating: 1
Author: Hossana T

IConnect sold it's customers to cell C-Fibre. The support from iConnect was outstanding. With C-Fibre, all my emails and phones calls (on wait for more than 30 mins each) have never been responded to. I feel very upset.

Helpful (0)

Replies (3)

Cell C's replyOfficial

29 Mar 2018, 07:23

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.

We want our customers to be given proper service.

Regards
Cell C | PN

Cell C's reply29 Mar 2018, 07:23

Official

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.

We want our customers to be given proper service.

Regards
Cell C | PN

Cell C's replyOfficial

29 Mar 2018, 10:52

Kindly reply to the emails that were sent by C Fibre support.

Regards

Cell C | PN

Cell C's reply29 Mar 2018, 10:52

Official

Kindly reply to the emails that were sent by C Fibre support.

Regards

Cell C | PN

Cell C's replyOfficial

29 Mar 2018, 10:52

Kindly reply to the emails that were sent by C Fibre support.

Regards

Cell C | PN

Cell C's reply29 Mar 2018, 10:52

Official

Kindly reply to the emails that were sent by C Fibre support.

Regards

Cell C | PN