1 reviews | Active since Jun 2018
C-Fibre is terrible.
The only this is not 0 stars is because the option is not available. We used Greencom fibre when it was installed a few years back and the experience was fantastic. Recently Cell C bought Greencom and that has all changed. The Wi-Fi has been on and off constantly since then but these past 2 weeks have been the worst. 21 May to 4 June (Date of writing this review) it has been disgusting and down right embarrassing. We operate a business from the house and have not been able to operate at all for the majority of this time. Internet has been down for more than 12 hours daily and that is on a good day. We try to speak to the support team but they say that they will call MetroFibre and give us an update. 2 weeks and 10 calls later still no update. Almost R150 worth of airtime wasted while on hold as well. Your service is absolutely terrible and you should be ashamed.
Josh.
We are in receipt of your complaint and apologise for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | DA
We are in receipt of your complaint and apologise for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | DA
