RW
Rolf W

1 reviews | Active since Jul 2018

17 Jul 2018, 18:53

C-Fibre contract / billing nightmare

Hi Team,

I received an SMS from Nudebt regarding an immediate payment that is needed. I have never had a Cell C service and assume this is about the Greencom FTTH service that was cancelled when the customer base was bought out. I have chatted to 3 or 4 people over the past few months who have all assured me that they would sort this out with your collections department. Please contact me urgently so we can finalize this matter once and for all.

0
Replies (3)
Cell C
Cell C's reply18 Jul 2018, 07:12
Official

Good morning Rolf

We have requested one of our team members to liaise with the relevant department and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply18 Jul 2018, 09:11
Official

As per communication, Thabisile will assist further.

Regards

Cell C | PN

Cell C
Cell C's reply19 Jul 2018, 12:20
Official

Thabisile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN