C-Fibre (Cell C). Worst Service of any FTTH ISP. Useless

I started my fibre life with iConnect, a small, dynamic ISP which catered to my internet needs. All was fine until I was told that C-Fibre (by Cell C) had bought their FTTH database. "ok" I thought. Should be ok I guess. There were no price increases and my internet still worked post migration.

Fast forward and I was moving house. This is where the trouble started. I contacted C-fibre and their sales team, as well as their sales email ********** and was told that my account could only be transferred in 4-6 weeks. Strange, I thought. My last fibre installation didn't take so long. I was still in the Vumatel serviced area and the house I was moving to was serviced although fibre had not been installed. But I decided I could live without home internet for a couple weeks. Sent in my application for my new account. One week passed. Two weeks. No updates. Three weeks. No updates. No contact. Nothing. Zilch. Silence. Eventually I emailed. No response. SO I decided to try someone else.

The next ISP did not give me the 4-6 weeks BS. In fact they directed me to contact Vumatel to install and had set me up within a week. No hassles. Good bye cell c. Don't expect me to ever use your useless service again.

Not only were they useless at selling me a new account; they are still billing me for my last account despite the fact that I told them I was moving and that they should cancel. Pathetic. Worst serice ever.